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What is Success Coaching?

Student Success Coaching is a support resource offered to all students during their first year at Rutgers University-Camden. Along with 1 to 1 meetings, coaches hold workshops, programs, and events throughout the year to provide students with easy access to key skills and information. 

Coaching is… 

  • Student led! YOU are the expert and leader of your college and life experience.
  • Personalized & Unique to each individual student. Let’s talk about your personal challenges, goals, and dreams!
  • Holistic! Your college experience is more than just your academics and we see students as whole people, not just college students!
  • Coaches will…
    • Introduce you to new skills and techniques.
    • Connect you with critical resources.
    • Hold you accountable.
    • Help make sense of all the information on campus.
    • Encourage you to level up in your college experience.

Schedule a Meeting!

Success Coaches are housed in Armitage Hall, Room 231. For appointments, please contact your major specific coach listed below.  

Coach Ashanti Munn:  

Contact Us

Success Coach Office General Email: successcoach@camden.rutgers.edu.

You can also log into Navigate to identify your “success team.”

Instagram: ruc_successcoachoffice

Benefits of Success Coaching

You can expect your coach to:

  • Motivate, guide, and advise you. Coaching is not about giving solutions, but rather working with you to come up with your own
  • Challenge you to reach new levels of achievement
  • Help you to establish meaningful goals and hold you accountable for following through on them
  • Introduce and connect you to new skills, critical resources, and opportunities
  • Provide frequent and proactive outreach and communication of key RU-C dates, deadlines, information, and events to promote your success
Schedule a Coaching Appointment

Dear Students,

We understand that each student requires different levels of support and guidance. Even if you are confident and doing well, we encourage you to schedule an appointment with us. If you are struggling and hesitant to reach out, please understand that we are a judgement free zone and want to assistance you in any way possible. Coaches will be contacting you about relevant workshops and SSCO events, so make sure to check your Rutgers email.

Ryann Sterling (RBS '25) uses her laptop to study on Livingston campus
Original Caption: Ryann Sterling (RBS ’25) uses her laptop to study on Livingston campus
Success Coaching for Transfers + Upperclassman

Are you a transfer student or upperclassman? 

If you are not a first-year student but interested in success coaching, please contact Betty Chelli at ec1198@camden.rutgers.edu or 856.225.6994.

Topics SSCO Will Support

Including but not limited to:

  • Action Plans: Assistance in identifying and achieving objectives.
  • RU-C Community: Connecting and engaging on campus.
  • Commitment to Completion: Motivation, value in your education, connecting academics to future goals.
  • Managing Commitments: Time management, prioritization, balance.
  • Effectiveness: Accountability and follow through on action plans.

Success Coach FAQ

How will my Success Coach contact me?

Success Coaches will get in touch with you through Rutgers email (Scarletmail) and/or via phone, text, Residence Life staff, or other campus administrators.

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How quickly can I expect a response from my Success Coach if I have questions or concerns?

Coaches usually respond as quickly as possible, aiming for a response time between 1-2 business days. If your Success Coach is out of the office, another Success Coach is always available to help. If you have an urgent matter, you are encouraged to drop-in or call the main office to speak to the first available staff member. If you are experiencing an emergency while the office is closed, you are advised to alert campus police at 856-225-6009.

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How can I find my Academic Advisor?

Success coaches are not academic advisors. If you are unsure about who your advisor is, see the links below, depending on your school:

College of Arts & Sciences


School of Business


School of Nursing

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When is the Student Success Coach office open?

The main Student Success Coach Office hours are 9 a.m. – 5 p.m., Monday through Friday. Each coach holds extended hours until 7pm, once a week, Monday through Thursday (during fall & spring semesters only). Check with your coach to find out when they can accommodate late appointments. During weather and holidays closures, success coaches are not in the office. Our office is open the first business day after New Year’s Day, during spring break, and throughout the summer. 

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Can I switch Success Coaches?

All Success Coaches are highly trained professional staff members at the university. They are all cross-trained to work with any student at RU-C and the Success Coach Office works as a team to support our students. Your coach may consult the expertise of another coach to ensure that you are best supported based on your individual goals and needs. However, if you feel that you do not have a good fit or connection with your assigned Success Coach, you are welcome to send an email to successcoach@camden.rutgers.edu or stop by our office and speak with Asst. Director, Kendall Barton about your concerns.

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What if I can’t make it to campus to meet with my coach in person?

We understand that our students live busy lives, so coaches offer a variety of convenient ways to conduct coaching sessions with students. While we encourage in-person meetings as often as possible, students can schedule phone calls or virtual meetings via WebEx or Zoom with their coach if necessary. E-mail and text communication is acceptable for minor matters.

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How often is it recommended that I meet with my coach?

First-year students should plan to meet with their coach every other week (twice a month) to ensure the prompt delivery of important information, identify barriers to success early on, and to rectify concerns in a timely manner. If you need to meet with your coach more frequently, additional appointments can always be made, as schedules permit.

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What can I do to prepare for my appointment?

Before your coaching session, students are encouraged to come prepared with questions about anything you need clarity on, information on your course progress, updates on tasks discussed at previous coaching meetings, and any documentation that is relevant to your appointment. Students can reflect back on past meetings by logging into Raptor Connect and viewing coach notes and/or uploaded documents for reference.

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Does coaching require a long-term commitment?

The Scarlet Scholar Coaching Program is designed to support students through their first year of college, with the intent of connecting you with expanded networks of support throughout campus to aid you in the progression of your academic career. Students are only expected to regularly meet with their coach during their first year. Students are still welcome to check-in with their coach and attend programming as upperclassmen, however.

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What’s the benefit of Success Coaching?

Our findings show that students who participate in coaching typically experience an easier adjustment to college and reach their goals faster. Students who meet regularly with their coach:

Achieve higher grade point averages

Receive fewer progress reports of concern from professors

Are more likely to receive A’s and B’s in their courses.

Students can also receive assistance from their coach in meeting their Bridging the Gap requirements, obtaining/maintaining other sources of financial aid, improving academic skills, getting more involved on campus, and more!

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How long are individual coaching sessions?

Coaching sessions are typically about 30-minutes long (the length of just 1 Netflix episode!).

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How do I schedule an appointment to meet with a Success Coach?

All appointments can be scheduled via Raptor Connect.  

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What happens if I need to reschedule?

With advanced notice, you can contact your coach via phone, text, or e-mail to reschedule your appointment for a better date and time. If you need to cancel your appointment, you can do so on Raptor Connect.

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What kind of topics will be discussed during my appointment?

When you meet with your coach, YOU decide which topics to cover during your session. Depending what your priorities are in that moment, you may discuss things like: paying your term bill, finding employment, securing housing, goal-planning, improving your course grade, self-care and mental health, personal challenges, recent successes, relationship issues, identifying opportunities to enhance your student experience…the list goes on!

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What kind of programs or events do the Success Coaches host?

Coaches develop and host a variety of programs throughout the semester that are focused on the needs expressed by our students. Many program topics are aimed at helping students build the academic, life, and professional skills that will be necessary to your success in college and beyond. We also plan social events on and nearby to campus just for fun (Check our “events” tab at the start of each semester for our updated calendar of events)!

Our office often collaborates with other campus departments and student organizations on programming as well. If your student org wants to join forces on an event, or you have new ideas for programming, please email us at successcoach@camden.rutgers.edu.

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